Last updated: August 27, 2026
Zeoark Solutions, trading as Zeoark (“Zeoark”, “we”, “us”, or “our”), respects your privacy. This Privacy Policy explains how we collect, use, disclose, retain, and protect personal data when you visit our website, contact us, or ask us about our software development and technology services.
1. Who we are
Zeoark Solutions is the organisation responsible for the personal data described in this policy. Our contact details are:
- Email: hello@zeoark.com
- Address: 501, Aastha The Landmark, Sneh Plaza Rd, Tragad, Hiradhan City, Chandkheda, Ahmedabad, Gujarat 382424, India
2. Scope of this policy
This policy applies to information collected through this website, our project inquiry form, email and telephone communications, and related business-development interactions. A separate contract, statement of work, data-processing agreement, or employee notice may apply when you become a client, supplier, contractor, or employee.
3. Personal data we collect
Depending on how you interact with us, we may collect:
- Identity and contact data: your name, company name, email address, telephone number, and preferred contact method.
- Project and business data: the service you need, budget range, expected timeline, project description, technical requirements, and other information you choose to provide.
- Communication data: messages, meeting notes, feedback, and records of our correspondence.
- Technical and usage data: IP address, browser and device type, requested pages, timestamps, referring page, and security or server-log information generated when you use the website.
- Contract and transaction data: proposals, agreements, invoices, payment status, and service records if you become a client. This website does not directly collect payment-card details.
Please do not submit passwords, production credentials, health information, government identification numbers, payment-card information, or confidential source code through the public inquiry form.
4. How we collect personal data
We collect data directly from you when you complete a form, contact us, arrange a call, or engage our services. We also receive limited technical data automatically from our website, hosting environment, and security logs. In business-to-business contexts, we may receive professional contact details from your employer, colleague, referral partner, or publicly available professional source.
5. How and why we use personal data
We use personal data to:
- respond to inquiries, understand requirements, schedule calls, and prepare proposals;
- take steps requested by you before entering a contract and deliver contracted services;
- manage client, supplier, and business relationships;
- operate, secure, troubleshoot, and improve our website and services;
- prevent spam, fraud, misuse, and security incidents;
- maintain business, tax, accounting, and legal records;
- send service communications and, where permitted or consented to, relevant business updates; and
- establish, exercise, or defend legal claims and comply with lawful requests.
Where applicable law requires a legal basis, we rely on your consent, steps taken at your request before a contract, performance of a contract, compliance with legal obligations, and our legitimate interests in operating and protecting our business. You may withdraw consent at any time, without affecting processing already carried out lawfully.
6. Cookies and similar technologies
Our use of cookies and similar technologies is explained in our Cookie Policy. As of the date above, this website does not intentionally deploy advertising or behavioural-analytics cookies. Strictly necessary WordPress cookies may be used for administrators or authenticated users.
7. When we share personal data
We do not sell or rent personal data. We may disclose only what is reasonably necessary to:
- hosting, email, communications, security, cloud, and IT service providers acting for us;
- professional advisers such as lawyers, accountants, auditors, and insurers;
- subcontractors or delivery partners where necessary for a requested service and subject to appropriate obligations;
- government, regulatory, law-enforcement, court, or other authorities when required or permitted by law; or
- a buyer, investor, successor, or adviser involved in a genuine merger, financing, restructuring, or transfer of our business.
Service providers are expected to process data only for authorised purposes and to apply appropriate safeguards.
8. International transfers
Our service providers or project teams may process data in countries other than your own. Where transfer restrictions apply, we use legally recognised safeguards or another permitted transfer mechanism and take reasonable steps to protect the information.
9. Data retention
We retain personal data only for as long as reasonably necessary for the purpose collected. Generally, unsuccessful project inquiries are retained for up to 24 months after the last meaningful interaction, unless you request earlier deletion or a longer period is required for a dispute, security record, or legal obligation. Client, contract, invoice, and tax records are retained for the periods required by applicable law. Security and server logs are normally retained for shorter operational periods. We may retain minimal records needed to honour an opt-out or demonstrate compliance.
10. Security
We use reasonable administrative, technical, and organisational measures designed to protect personal data against accidental loss, misuse, unauthorised access, alteration, and disclosure. No internet transmission or storage system is completely secure, so we cannot guarantee absolute security.
11. Your rights and choices
Depending on where you live and the law that applies, you may have rights to:
- request access to or a summary of personal data we hold about you;
- request correction, completion, updating, or erasure;
- withdraw consent or object to or restrict certain processing;
- request portability of eligible data;
- opt out of direct marketing at any time;
- nominate another individual to exercise rights where applicable; and
- raise a grievance or complain to the competent data-protection authority.
To exercise a right, email hello@zeoark.com. We may need to verify your identity and authority before acting. We will respond within the period required by applicable law. If your concern is not resolved, you may approach the Data Protection Board of India or another competent supervisory authority where applicable.
12. Children
This website and our business services are intended for organisations and adults. We do not knowingly solicit personal data from children. If you believe a child has provided personal data, contact us so we can review and delete it where appropriate.
13. Third-party websites
Links to third-party websites are provided for convenience. Their privacy practices are governed by their own policies, and we are not responsible for their content or handling of personal data.
14. Changes to this policy
We may update this policy when our services, technology, or legal obligations change. The revised version will be posted on this page with a new “Last updated” date. Material changes may also be communicated through an appropriate additional notice.
15. Contact and grievance redressal
For privacy questions, complaints, or rights requests, contact our privacy and grievance contact at hello@zeoark.com or write to Zeoark Solutions at 501, Aastha The Landmark, Sneh Plaza Rd, Tragad, Hiradhan City, Chandkheda, Ahmedabad, Gujarat 382424, India.